About The Role
We are seeking a skilled and detail-oriented CRM Specialist to support our marketing and sales teams by building, customizing, and optimizing our HubSpot platform. The ideal candidate will have a strong understanding of Hubspot or other CRM application, workflows, and integrations, as well as experience with dashboard and report creation within the CRM.
Why Arbor?
Are you looking for a dynamic career in a lively workplace committed to customer service? Arbor is one of the fastest growing new home builders in Indianapolis. We look for team members with enthusiasm and skill to help provide even better experiences and higher-quality homes for our buyers. When it comes to what sets Arbor apart among new home builders in Indianapolis, the first answer is our culture. Rather than chasing profits and cutting corners, our team puts quality and customers first. If you are creative and committed to helping people, you will love working with us!
What’s In It For You?
We are seeking a skilled and detail-oriented CRM Specialist to support our marketing and sales teams by building, customizing, and optimizing our HubSpot platform. The ideal candidate will have a strong understanding of Hubspot or other CRM application, workflows, and integrations, as well as experience with dashboard and report creation within the CRM.
Why Arbor?
Are you looking for a dynamic career in a lively workplace committed to customer service? Arbor is one of the fastest growing new home builders in Indianapolis. We look for team members with enthusiasm and skill to help provide even better experiences and higher-quality homes for our buyers. When it comes to what sets Arbor apart among new home builders in Indianapolis, the first answer is our culture. Rather than chasing profits and cutting corners, our team puts quality and customers first. If you are creative and committed to helping people, you will love working with us!
What’s In It For You?
- Base salary + bonus opportunities
- Advancement opportunities
- Exposure to executive leadership
- Opportunity to work with the largest new home builders in Indianapolis
- Team outings and company-sponsored volunteer events
- 4 weeks of Paid Time Off!
- Access to health and life insurance, 401(k), paid parental leave, company discounts, etc.
What Will You Be Doing?
- Manage the company’s CRM platform
- Develop and manage Hubspot dashboards and reports
- Ensure all customer data is accurately recorded and kept up-to-date in the CRM system
- Train other staff members on the use of the CRM system
- Conduct regular audits of the CRM system to ensure data integrity
- Analyze customer interactions and data within the CRM system to provide feedback and recommendations for improving customer service and sales strategies
- Work closely with sales and marketing teams to ensure CRM system supports their needs
- Identify and resolve CRM system issues
- Optimize and customize existing HubSpot assets including landing pages, emails, and forms
- Build and maintain automation workflows, lists, and lead scoring models
- Work with internal and external teams to maintain application integrations
- Troubleshoot technical issues and ensure platform performance and reliability
- Stay up to date with HubSpot features, best practices, and industry trends
What Will You Bring?
- 2+ years of experience working with HubSpot or other CRM
- Experience building custom modules, email templates, and dashboards in Hubspot or other CRM
- Knowledge of HubSpot workflows, lead nurturing, and marketing automation
- Familiarity with APIs and integrating HubSpot with external systems
- Strong attention to detail and ability to manage multiple projects simultaneously
- Preferred Qualifications:
- HubSpot certifications (e.g., HubSpot CMS for Developers, HubSpot Marketing Software)
- Background in digital marketing or user experience
THIS IS NOT A REMOTE POSITION
This is subject to change based on needs or if special circumstances should arrive.
Arbor Homes is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Arbor Homes participates in E-Verify
Business Unit -
Arbor Homes
This is subject to change based on needs or if special circumstances should arrive.
Arbor Homes is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Arbor Homes participates in E-Verify
Business Unit -
Arbor Homes